Your Questions Answered
Find answers to your questions from the Visionaries
on living, and supporting others, with low vision.
Explore the topics below and click through to the answers to your questions. Select to view all answers or choose to view video or written answers only to suit your accessibility needs.
The contents of this web page is for information purposes only and is not intended to be a substitute for professional medical advice.
Always seek the advice of a healthcare professional immediately with any questions you may have regarding a medical condition.
Healthcare journey
Starting your low vision healthcare journey can be daunting and confusing. Interactions with eye care professionals and what this actually means for you and your life can sometimes feel overwhelming.
However, having many different questions and concerns is totally normal. The Visionaries, who have experienced similar situations to you, can help you to feel better prepared.
Daily living
Although it might feel like everything stops, life beyond low vision continues. You might have concerns about how your everyday will change or if you’ll struggle physically or emotionally. But know that you’re not alone in thinking this.
The Visionaries have been there before, through the highs and the lows, and are here to answer your questions.
Supporter wellbeing
Witnessing a loved one experience and come to terms with low vision can be emotional and worrying. Being there for each other through this journey and knowing there are others experiencing similar experiences can offer some comfort.
If you are a supporter and need questions answered, hear from some Visionaries who have been there too.
The first signs of low vision
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Why should I get my eyes checked regularly, with or without any changes to my vision?
Brigitte
Brigitte suggests seeing an opthalmologist regularly and
using an Amsler grid to check your vision.‘When you get older, you should always check your eyes with an Amsler grid.’
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How do I know if my vision is changing?
Caryl
Caryl noticed her blurred vision when looking at the
visual chart.‘I did notice there was some distortion in the alphabet and also a little bit of blurring.’
Fulvia
Fulvia visited the ophthalmologist after she noticed the
lines on a page appeared foggy while reading.‘The lines appeared to be a bit foggy and mostly a bit wavy.’
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Who should I contact if I notice my vision is changing?
Jill
Deterioration of vision can have many different causes. If I, or someone close to me, was experiencing changes in vision, I would contact an eye care professional straight away so you can find out more.
To start with, you must find out the current state of your eye health and your baseline vision (your visual acuity). If you already have a relationship with an eye care professional
such as an optician, optometrist, or ophthalmologist, contacting them would be a good place to start as they should know your baseline eye health already. If you haven’t seen an eye care professional before, I suggest booking an appointment at a local practice without delay. The eye care professional will then examine you and if needed, refer you to an eye specialist for additional tests.Caryl
In my experience, I did not notice a vast change in my sight. I wear glasses as I am short-sighted and so I visited my optometrist regularly for check-ups. It was also important for me to consult with the optometrist as my mother had age-related macular degeneration, or ‘AMD’, and it can be hereditary, meaning passed down from one generation to another. I saw the optometrist for prescription lenses, and he monitored me for eye disease.
My optometrist detected a change in the retinal field and referred me to an ophthalmologist for more tests. The ophthalmologist is a medical specialist who treats eye disease as well as many other procedures, mainly medical and surgical eye care. The ophthalmologist diagnosed the dry form and early onset of age-related macular degeneration in my left eye only. I contacted a low Vision eye clinic, which comprises of an optometrist who specialises in visually impaired assessments and who works together with an occupational therapist. They educated me about my disease, told me about what to expect, showing me how to use areas of my remaining vision, and advised me on the use of visual aids.
Diagnosis
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Why is it best to get diagnosed early?
Caryl
I believe I was fortunate to be diagnosed early as I could then monitor my sight. I joined various organisations to learn more about retinal disease and clinical trials. My medical professionals, as well as the experts in this field, also gave me valuable guidance.
Jill
Receiving a diagnosis can be daunting but getting it early could lead to early intervention and better prospects for the future. Avoiding getting diagnosed could potentially be more detrimental to your visual health.
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I feel nervous about getting diagnosed. What can I expect?
Evella
Evella’s doctor reassured her after she was diagnosed with
DME.‘It helped me to realise that he saw me as a person, and not just a patient.’
Fulvia
Fulvia was frightened after receiving a diagnosis, but found
her doctor to be empathetic and trustworthy.‘I believe I am in the hands of knowledgeable professionals.’
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How can I prepare myself for a low vision diagnosis?
Jill
I think it’s normal to be nervous about being diagnosed. I’d expect you’ll have many thoughts and feelings going through your mind and I’d encourage you to openly share every one of those thoughts and feelings with your loved ones or doctor. The main priority is getting the diagnosis and understanding the diagnosis.
I feel understanding the importance of diagnosis is critical. You can learn to adjust to the changes ahead, including acceptance of the treatments that you may have to experience. When it comes to learning what is necessary to maintain as much vision as you possibly can, the earlier the better.
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Why and how should I ask my doctor questions about my condition and treatment?
Jill
Jill highlights the importance of advocating for yourself
and asking your doctor questions.
‘No question is foolish or silly because you’re talking about your life.’
Evella
Evella found that asking her doctor questions, with the help
of her daughter, gave her some relief.
‘My daughter Jamie did have questions, and she asked, and he [my doctor] was very patient and he answered each one.’
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Are there any questions I should always remember to ask my doctor when I receive my test results?
Jill
A good place to start would be; ‘What does this diagnosis mean?’ Once you understand what your diagnosis means, the next question could be; ‘What are we going to do about this?’ You need to understand what the possible options would be regarding the diagnosis.
One question that can understandably be very hard to ask and sometimes very difficult for doctors to answer is; ‘What should I expect in the future with this diagnosis?’ You may find your doctor is reluctant to discuss predictions for the future with you due to the element of unknown.
However, even with the unknown, I think it’s important to always ask the question about the future and to understand that today, the only answer is we must wait and see.
Treatment
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I am nervous about my treatment. What should I do?
Evella
Evella’s doctor walked her through the treatment steps. She now knows what to expect and the best ways to recover.
‘It got to be so that I knew what to expect, and I knew how to recuperate as best as possible.’
Fulvia
Over time and through experience, Fulvia has become more
relaxed with the treatment process.‘We’re talking about such a temporary anxiety, such a short-lived one. You get over it.’
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Is it normal to feel nervous before a treatment?
Caryl
Anyone who has problems with their eyes would be nervous about treatment. I cannot deny that I was also nervous but I have complete trust and faith in my optometrist and my ophthalmologist. Initially I wrote down questions that I wanted to discuss with them about the tests that I had to undergo for my condition as well as the treatment options and they would explain everything I needed to know. The tests were simple and mainly involved eye drops and looking into various devices, which mainly shine a bright light into the eye. These tests may cause a slight irritation but that was all the discomfort I had.
I recommend asking your doctor about the testing and treatment process so you feel more comfortable with what’s going to happen.
Supporting through the healthcare journey
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My loved one may have signs of a low vision condition. How can I encourage them to see a doctor?
Joe
As with any medical condition, sometimes we are reluctant to go to the doctor because we don’t wish to know that anything is wrong. When my wife, Jill, realised she had a sudden change in her vision, we knew it was essential to seek professional help. We talked about how important her vision was so we went directly to a specialist. This is something we’re able to do in the US but the referral process may be different in your own country. I’d recommend finding out what this is.
Saving Jill’s vision in her right eye was all we could do as her left eye was scarred beyond repair. Time was essential to Jill’s current status, and waiting would have been seriously detrimental.
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My loved one has just been diagnosed with a low vision condition. What should I expect?
Joe
As a supporter, Joe needed to acquire patience and learn that Jill still needed independence despite her condition.
‘Just be there for support when the time comes.’
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How can I prepare for my life to change after my loved one receives a low vision diagnosis?
Joe
There have been many changes to our lives due to my wife, Jill’s, diagnosis. First and foremost is her depression of losing her career as a nurse. Immediately after the diagnosis, Jill stopped working for a year until we could find the correct low-vision glasses and treatment to help her see better. She was then able to work for about 22 months before being forced into retirement due to her vision. She was depressed, and rightfully so.
My wife is a strong independent woman who now relies on many people for transportation and other daily activities. As a result of Jill’s retirement, we had a change in income and many visits to insurance doctors to verify the disability. My days off are spent mostly taking Jill to one doctor or another, most of which are regarding her vision.
On the plus side, we are closer now than ever before. We have been married for over forty years and I have learned to appreciate our time as it is imperative to do as much as we can, “see” the world, and travel when possible. We are unsure of the future, and we live very much for today.
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How can I help my loved one during their healthcare appointments?
Jamie
Jamie helps Evella by asking questions on her behalf.
‘I ask the doctor any lingering, pertinent questions that may not have been answered.’
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What can I do to help make the most out of healthcare appointments for my loved one?
Joe
As a husband and wife team, I go to almost every doctor’s appointment that my wife, Jill, has. She was diagnosed over seven years ago. Not only do I attend her appointments, I also go to see her low vision specialist.
These providers are as familiar with me as they are with Jill. While Jill and I discuss everything we think the doctor should be made aware of, I certainly feel the physician must know how Jill is coping if she does not tell them. With that being said, I would never do this or say anything without discussing the situation with Jill before saying something to the doctor.
Honesty and openness are the best way to proceed with this concern. While Jill does not want to accept that she is struggling more than the previous month, I must give her my honest observation to help her through the rough times.
Living healthily
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What can I do to help stay positive with a low vision condition?
Sandy
Sandy learnt a lot of information about AMD from an online support site.
‘The trauma to me was I didn’t know what the heck he [my doctor] was talking about.’
Jill
Jill met with a therapist, which helped her to overcome some of the challenges of a low vision diagnosis.
‘I found it very helpful and I would suggest to anyone in any phase of any medical diagnosis to be willing to seek help.’
Brigitte
Brigitte no longer feels shame about her condition and educates others around her.
‘I feel more confident about my [condition] now and I stand up for the fact that this is the way it is.’
General lifestyle
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Are there any useful devices, applications or tools I can use that can make daily life easier?
Jill
Jill has found magnifying glasses particularly useful
during her everyday activities.‘I do have the options of enlarging anything that I might be trying to read or see. Technology today has made that easy.’
Caryl
Caryl simply uses the magnification features on her smart phone to help her see.
‘I can use my phone, I just use the magnification and I can see whatever I need to see.’
Caryl
Caryl uses lighting around the house and contrast on
digital devices to see better.
‘Light and contrast is extremely important.’
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How can I maintain my independence, do everyday tasks and continue the things I love after a low vision diagnosis?
Brigitte
Brigitte’s persistence to carry on doing activities and hobbies helped her to continue her passions.
‘Now I enjoy things again, which is also important for my husband.’
Jill
Jill believes patience and taking a step back helped her to overcome the challenges of low vision.
‘I have found for myself that every time there’s been a road block, I had to think about how I could adjust or readjust in the way to do something.’
Caryl
Caryl adapted her home to make life around the house a little easier, and her friends and family were there to support.
‘I had to look at the house first and make sure that I was able to walk, that there was nothing in my way.’
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How can I come to terms with the changes in my life as a result of living with low vision?
Jill
Where driving is concerned, I think we need to be smart. The most important thing is to keep yourself, as well as others around you, safe. Again, listen to yourself and if you get in the car and you don’t think you should be driving, get out of the car. Safety is a priority for everyone.
For myself, it was very important at the beginning of my diagnosis, to maintain my job and remain in the workforce. I was a registered nurse in a high-volume, level 1 trauma center in a major city. There were very specific tasks I needed to perform to care for my patients. As time went on it became obvious, I could no longer safely perform the tasks of my job. Accepting that was probably the most difficult challenge I’ve had with my diagnosis. Once accepted, I did what I needed to do and took a step away from my job.
As others come to the realisation they cannot perform as expected, I believe the realisation will turn into acceptance and you do what you must do. That was the most difficult part for me.
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How can diet and exercise help me?
Caryl
Based on her doctor’s guidance, Caryl focused on a healthier diet and regular exercise.
‘I exercise every day, I either walk or ride on my
stationary bicycle.’ -
How can joining a low vision support group help me?
Sandy
Sandy found an online AMD support group, which helped her better understand her condition.
‘That website… did become my support system and my information system.’
Brigitte
By meeting people with low vision, Brigitte learnt how others coped with their condition, which helped her in turn.
‘My advice would be to join a self-help group or self- help association immediately and to meet other people with low vision who can give you advice.’
Friends and family
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Why should I consider speaking to my friends and family if I’m struggling with my condition?
Caryl
Caryl knows the importance of speaking to those close to her and always asking for help if she needs it.
‘I have always felt, that if you have a problem, you must involve your close ones, your family, even if you have close friends, and your healthcare professionals.’
Supporting daily living
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How do I support my loved one who’s been diagnosed with a low vision condition?
Tom
While Tom supports Sandy since her low vision diagnosis, she still supports him in their life together.
‘We still support each other. It’s the same thing. I support her and she supports me. It’s the way it works.’
Joe
Joe helps Jill get to her healthcare appointments and sees it as an opportunity to spend time with her.
‘That’s my day off and that’s fine with me. I get to spend the day with Jill and if it’s going to a doctor, that’s fine.’
Joe
Joe always prioritises safety, making sure that Jill is safe on stairs and other obstacles.
‘A practical tip that I would give somebody who was living with a person who had age-related macular degeneration, a few things, is to make sure that they’re constantly being safe.’
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What changes can I make around the house to support my loved one who has been diagnosed with a low vision condition?
Joe
We have invested in many things to help my wife, Jill, around the house. The first purchase was probably the large-screen computer that offers many features regarding accessibility. We have purchased many, and I do mean many, magnifying glasses. We have every size and every strength. We have bought many lamps to assist Jill with reading. Almost every light in my home is now on a dimmer switch, and many are on timers to help Jill before she needs help.
One critical lesson I have learnt was putting things away where Jill expects them to be. I mustn’t “just throw things in a drawer” as I had done before. We have become a much more organised home, which is important for Jill’s well-being and sanity.
Supporter wellbeing
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How can I stay positive as a supporter?
Ms Zhang
Ms Zhang took active steps with her husband to stay positive, despite his low vision diagnosis.
‘What the Chinese would say, don’t take things to heart. Since you’ve got it, then you have to face it.’
Jamie
Jamie understands the challenges of supporting a loved one with low vision but also appreciates the rewards.
‘I don’t ever want you to feel like a burden, because you’re not; you’re a blessing.’
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How can I connect with other supporters and carers of people living with low vision?
Joe
My wife, Jill, spends a lot of time on internet blogs that revolve around her disease. I follow her lead in this area. She sends me articles and websites that she finds interesting and sends me information via email. Jill and I spend a lot of time talking about her retinal condition with friends, family, and others as they ask about Jill in obvious times of her needing some type of special assistance. This is especially true when we are out, and she uses magnifying glasses to help her read a menu or something similar. This action always initiates a conversation.